Performing a soft reset
All records and add-on applications stored on your CLIÉ handheld are retainedeven after performing a soft reset.
Notes
• After the RESET button is pressed, it takes a while before the Preferences
screen is displayed. Do not press the RESET button again while resetting.
• Do not press the RESET button with anything other than the stylus, as a
malfunction may occur.
Restarting your CLIÉ™ handheld
Gently press the RESET button with the stylus.The system shuts down and your CLIÉ handheld restarts.
After restarting, it displays “palm POWERED”, “SONY” and “CLIÉ”,
followed by the Preferences screen for setting up the time and date.
Performing a hard reset
If the soft reset does not solve the problem, you will need to perform a hardreset to restart your CLIÉ handheld.
Notes
• All records and add-on applications stored on your CLIÉ
handheld will be erased by performing a hard reset. (All records
and add-on applications stored on Internal Media will be retained.)
• Perform a hard reset only if a soft reset does not solve the problem.
- Slide down and hold the POWER/HOLD switch.
- Press the RESET button gently with the stylus, and then
release the stylus. Note
Keep the POWER/HOLD switch held down.
3. Wait for more than three seconds after the palm POWERED
screen is displayed, and release the POWER/HOLD switch.
A message “Erase all data?” is displayed.
4. Press(Page Up) on the hardware keyboard.
Tip
If you want to cancel the hard reset, press any key other than (Page Up).
The Backup data dialog box is displayed.
5. Tap [No] after verifying the message on the dialog box.
The hard reset is performed.
(All records and add-on applications stored on Internal Media will be
retained.)
Tip
When you tap [Yes], the last data you saved will be restored on your CLIÉ
handheld.
After restarting, your CLIÉ handheld displays “palm POWERED”, “SONY”
and “CLIÉ”, followed by the SETUP screen.
After a hard reset, only the current date and time are retained. Formats,
Preferences, and other controls revert to the factory settings.
Notes
• After the RESET button is pressed, it takes a while before the Setup screen is
displayed. Do not press the RESET button again while resetting.
• If (Page Up) is not pressed long enough, the hard reset may not be
performed.
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